Our customers say it best! Read what they say about us: Feel free to write us a testimonial!
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This website has no affiliation whatsoever with the owner of this software
program, and provides ONLY a link to the software program. Always Download Legally. New computer users should find our services valuable and time saving. If you are an advanced computer user, you probably don't need our services. |
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July 19, 2009 at 8:31 pm
I want to say a very big thank u to Agent 4 Joe.. very helpful and I woiuld def recommend this service to my friends and family too. Thanks again, Jan”
August 17, 2009 at 5:54 pm
Service was wonderful and our tech Dan was great.
August 25, 2009 at 5:52 pm
The remote support analyst who helped me (Dan – aka Support 3) did a simply outstanding job.He is to be commended.I will definitely use your service again in the future! Excellent job.
September 19, 2009 at 8:32 pm
Only hook up web cam so we can see if you are as beautiful as the fine work you do! Thank you very very much! sukrin jazeelin!
December 6, 2009 at 8:33 pm
The assistance and personal interaction from the representative was excellent. There is nothing that could have been done better. Thank you, Alexandria Jones
December 19, 2009 at 8:33 pm
Good Service by Herald. I was a bit concerned at first but am very satisfied with result.
December 29, 2009 at 1:09 pm
This guy went above and beyond in helping me today. He never lost his cool, he’s absolutely amazing! I just want you to know that he’s worth every penny that I paid in this company. I will be telling the services that you are offering to my friends. Thank you so much!
December 29, 2009 at 1:09 pm
She is a very fine worker and knows a great deal and has the personality and the patience to help. Thank you very much for having people like Cynthia there.
December 29, 2009 at 1:10 pm
He never wants me to feel stupid…”
December 29, 2009 at 1:10 pm
The phone associate was reassuring, confident, spoke English and answered all my questions in a professional manner. Keep up the great service.
December 29, 2009 at 1:10 pm
He’s very very knowledgeable , he helped me with all my problems and got me all settled in, I wanna make sure you note this in his file or give him a raise, the guy was excellent! Keep him, he’s a good guy. You guys have very nice employees ! they solve my problem very quick , they were very patient and respectful . Good people both Mike ( Umali ) and Jay .
December 31, 2009 at 2:37 am
They fixed my problem. i am so happy. i like the way that they took control and fixed the problem. i am not good with the computer so it was a benefit to me that they took control. great job and i want everyone to have a very Merry Christmas.
December 31, 2009 at 2:38 am
WOW this was great. best thing i ever done!
December 31, 2009 at 2:39 am
Joe(Joms) rock hardcore…excellent help
December 31, 2009 at 2:40 am
Jay was WONDERFUL!! Thank you so much!
December 31, 2009 at 2:40 am
I was very satisfied and surprised at the level of tech support I received
December 31, 2009 at 2:43 am
i amvery glad you have this service. it was very helpful.thank you
December 31, 2009 at 2:43 am
I am very impressed. A kind, patient technician who resolved my problems quickly! Thank you!
December 31, 2009 at 2:44 am
he was very helpful and very patient-thank you!!
December 31, 2009 at 2:44 am
I am just grateful to be on board with this system of support and the people that I’ve dealt with have been so very nice and patient with this senior citizen that knows very little about the computer. Have a great Holiday Season!!
December 31, 2009 at 2:45 am
I’m so glad I signed on with your business, your level of customer support is totally outstanding; and I’ll recommend everyone I know to your website
December 31, 2009 at 2:49 am
Jason was very patient and helpful, especially considering the extent of my issues. He was wonderful!!!
December 31, 2009 at 2:49 am
Love your software and the knowledge of your technical support! Happy New Year to All!
December 31, 2009 at 2:50 am
the issue was resolved directly. Thank you very much. Grace was very pleasant to talk with, and the technician at gotoassist.com was efficient and effective.
December 31, 2009 at 2:50 am
no matter how difficult the task, the tech persisted until it was completed. Thank you!
December 31, 2009 at 2:51 am
you technical representatives were wonderful and I will recommend AVG. Thank you for your assistance.
December 31, 2009 at 2:51 am
your representative, Joe, was a real “life saver” for helping me with my problem…thx
December 31, 2009 at 2:51 am
YOUR TECH WAS EXTREMELY HELPFUL, IT WOULD BE VERY NICE IF ALL COMPANIES WERE AS HELPFUL. THANK YOU
December 31, 2009 at 5:50 am
Dan was the greatest, he not only helped me with my existing problem,he also assisted me with downloading an anti virus so i would be protected.Dan was extremely helpful and he spoke in terms that i would understand!HE DESERVES A RAISE FOR HAVING TO DEAL WITH ME!!Also, Dan has great communication skills away his computer skills.Thanks Dan, for a great experience! Best Regards. Dotti. My email address is: dorothyfowler@ymail.com
December 31, 2009 at 5:51 am
Herald was great and beyond helpfully he was very kind, caring and also asked if I was ok and Cynthia came at the end she was nice too very pleased with the service
December 31, 2009 at 5:51 am
I really appreciate all the time the support representative spent with me. Thank you.
December 31, 2009 at 5:52 am
Israel was very friendly,professional and he corrected the problem I was having. Thanks Israel!
December 31, 2009 at 5:52 am
My son has a math project that has to have java to complete. . we would have been in trouble without your help. Lawrence was great!!
December 31, 2009 at 5:53 am
Your representatives were extremely patient and helpful – especially Mary. I enjoyed the on-screen real time session as I was able to view your level 2 tech do his/her magic. I also send cudos for your hold music – kind of a catchy little ditty. Sincerely Lawrence.
December 31, 2009 at 5:53 am
Everything was great, support was very courteous and quickly resolved the issue. Thank you!
December 31, 2009 at 5:53 am
Representative was very polite and helpful!
December 31, 2009 at 5:54 am
Service was fast and affective Thank You
December 31, 2009 at 5:55 am
Thank you I will recommend to friends and family!
December 31, 2009 at 5:55 am
They were soooo fast ! Just click click in a few minutes the AVG software was installed. Good job guys..
December 31, 2009 at 5:56 am
This was a 2 part problem that took HOURS to fix. I felt that both technicians were extremely helpful and pleasant and I would highly recommend working with them again in the future. Thank you.
December 31, 2009 at 5:56 am
Your service person was excellent. I am not technically savvy…he helped a great deal…thank you
February 2, 2010 at 8:59 pm
Great product and better is the customer support. THank you very much
February 19, 2010 at 8:34 pm
You are the best ! Thanks 4 ur great services, Steve Mareik
February 19, 2010 at 8:35 pm
Everything was great, and I truly appreciate to get service you provided to me……Earl Crick
March 9, 2010 at 5:53 pm
Thank you to Dan! He is a wizard. Best customer service I have ever had!
March 11, 2010 at 6:51 pm
Very very impressed with you guys and girls…. awesome service.. Thank you all
March 11, 2010 at 6:51 pm
Thank you for your professional services to get me reconnected again. Casey
March 11, 2010 at 6:52 pm
The last person really helped me. Thank you! He told me what I needed to hear on Wednesday and it’s Sunday. Finally resolved!
March 15, 2010 at 7:01 pm
They fixed my problem. i am so happy. i like the way that they took control and fixed the problem. i am not good with the computer so it was a benefit to me that they took control. great job.
March 15, 2010 at 7:01 pm
Joe rock hardcore…excellent help
March 16, 2010 at 8:58 pm
Issue has been resolved for now and represenative was very helpfull
March 16, 2010 at 8:58 pm
i’m happy you’re here…. thks…
March 16, 2010 at 8:59 pm
great way to do business
March 17, 2010 at 5:50 pm
Your tech support is the best I’ve ever used! Keep up the good customer support. thank you
March 17, 2010 at 5:50 pm
After several attempts at using your phone number (1-888-527-9381) and getting unintelligible static, I’m trying this approach. I didn’t complete an application on 3/9-10 but did give you my card info. I wish to complete my application. Please contact me. I can give you my order number if requested.
March 17, 2010 at 5:51 pm
Your tech support is the best I’ve ever used! Keep up the good customer support. thank you – Sally
March 19, 2010 at 8:31 pm
Paul was excellent. He was very good and fixed all the problems. He is patient and good at what he does. I will certainly use the service again. Many thanks. Devin
April 22, 2010 at 3:52 pm
I want to compliment the on-line chat person, Alain. She was marvelous.
I was having problems with a download. On the 1st. of April one of your other technicians tried to help me. The installation failed. I did not know it hadn’t worked properly until he had signed off. I’ve been very frustrated since then but decided to give it another try today.
Alain not only took the time to diagnose the problem, she recommended a way to accomplish what I needed to do using a different program. I had been unable to e-mail my customers their invoices and she made sure that was working correctly. She was patient and very helpful. She also solved a problem I was having with Internet Explorer and I thought that was grand.
Please put a note of excellent performance in Alain’s job folder.
Thank you,
Judy Ferris
May 3, 2010 at 8:49 pm
I would like to commend Christina for doing a great job. She did a fantastic job. I called in to cancel my account but what she did is she explained the importance of the service. She did great!
July 22, 2010 at 2:08 pm
i just wanted to say thank you to online chat person christian for being so helpful with a problem that i had. you guys get two big thumbs up! thanks again.
August 2, 2010 at 8:52 am
good
September 22, 2010 at 2:45 pm
The tech, Armando Jay was exceptional. The phone rep. Shi was willing to tun me over to online as soon as it was clear we weren’t solving the problem. I am Very pleased.
September 22, 2010 at 2:53 pm
The young man that helped me was wonderful. The problem was Security Master AV and really seemed to be hard to find and get rid of. But he just kept on until he got it. I know that is his job but it sure seemed like he went the extra mile for me. Thank you for having such competent help…
September 22, 2010 at 2:54 pm
Dexter was very helpful and patient. It took a while to reslove the issue in downloading the Openoffice. He deserves a raise!!!
September 22, 2010 at 3:08 pm
I was very pleased with the representative both chat and phone support. He then transferred me to Chester who assisted me by doing some diagnostics on my system. Both were very courteous and thorough.
September 22, 2010 at 3:10 pm
Your support people (Dexter) is awesome and this program is worth every penny I spent. Keep up the excellent work. I will be spreading the work about this program and how helpful it is. Thank you again.
September 22, 2010 at 3:15 pm
Armando Jay was extremely patient, and very diligent in finding and rectifying my problem.
September 22, 2010 at 3:19 pm
Dexter, solved in only a few minutes, what microft 7 experts have been working with me, in 3 days. Dexter is an ANGEL! Thanks!!!
September 22, 2010 at 3:20 pm
Another learning experience that I am sharing with my friends, also recommending your service. Believe in word of mouth. Thanks
September 22, 2010 at 3:22 pm
Both the rep that I spoke with on the phone and ‘Dexter’ who handled the remote session were friendly, knowledgeable and professional. Excellent customer support; all companies should be this easy to deal with in terms of tech support!!
October 14, 2010 at 3:51 pm
“Dylan was very good and helped me out… Your worker there, Dylan, he said he canceled the charge and that I’m gonna get a refund for $29… Arnold and Dylan were both very good and I appreciate you helping me out. I put these charges thinking it’s for something else and I appreciate you people working with me. I appreciate your help regarding this matter.”
October 23, 2010 at 6:07 pm
“Thank you so much. You’ve been kind and you tell your supervisor that you’ve helped a person and really sweet and you deserve a raise”… “The young lady that I spoke to, I want you to know that she’s very, very helpful. I mean, she bent over backward to make sure that I was pleased and that all questions were answered and she was available to let me know that whatever areas that I needed help in or questions that I needed to be asked or answered, she was willing to do that and I’m telling you, she’s an asset to your company. You don’t see that very much anymore, you know. But you have a winner! So please keep her, okay?”
November 2, 2010 at 7:53 pm
Thank you Armond Jay was Wonderful
November 2, 2010 at 7:55 pm
no it was a great experience for an old timer like me. Thanks again
November 2, 2010 at 8:00 pm
i haven’t been able to play with my computer and make sure everything was resolved, but it looks good so far. and i did like that i could communicate with the tech the whole time
November 2, 2010 at 8:02 pm
I was completely satisfied. Thanks
November 9, 2010 at 8:35 pm
no i appreciate everyting you have done for me so far. i am learning to use the computor this is like speaking a new language. i am sure i will get the hang of it though!
November 11, 2010 at 7:17 pm
I had a nice time using, I think Armando Jack, He helped alkot and we hd fun talking to each other on the phone.:-)
November 11, 2010 at 7:20 pm
Alaina did just fine thank YOU.:-)
November 11, 2010 at 7:24 pm
Rodrigo is an excellent technician. He knows exactly what he’s doing, every step of the way. Thanks so much.
November 11, 2010 at 7:28 pm
Thank you so much Rod was very helpful!
November 11, 2010 at 7:30 pm
the problem was much quicker to resolve because the assistant could see the problem.its so much harder to try and explain.thank you
November 11, 2010 at 7:32 pm
everything was very good thank you very much
November 11, 2010 at 7:41 pm
Both Pam and Alan were very patient with me in this matter. Thank you!
November 11, 2010 at 7:52 pm
very good and fast service…..I’m impressed
November 11, 2010 at 7:54 pm
Dexter was great to work with. Thank you.
November 13, 2010 at 8:15 pm
i posted a comment last night expressing discust over the website freedownload.com. truly felt i had been victimized, expesially after reading all the negative posts. i called them this morning and they took care of my issue, which had to do with downloading product. the girl who hooked me up with the tech was really nice and helpfull. they were interested in resolving my issue and i must give them credit for there effort it seemed sincere.
November 21, 2010 at 8:54 pm
Both agents that I worked with were extremely helpful and very professional. This was probably the most satisfied I’ve been with any technical support from any source. Keep up the good work!
November 21, 2010 at 8:56 pm
keep up the great wonderful service….thank you aland and dee…ref 775572 nd 775547 excellent customer service….have a great day!!
November 21, 2010 at 9:15 pm
Dexter was very helpful as well as polite. I hope that whenever I call next I will get him.
November 21, 2010 at 9:17 pm
No. Interesting to watch Armando Jay at work. Thank you…
November 21, 2010 at 9:21 pm
Dexter is the very best tech support person on your team.
November 21, 2010 at 9:25 pm
Rod (Rodrigo) helped me. My computer had a virus problems. I had asked and relied on others, but could not completely solved the problem. But Rod completely solved the problems that I had. He was so patient and was so nice in telling me what to do. I was not familiar with the remote control repair. But Rod told me nicely what to do. All problems that I asked to fix were fixed today. Redirection, g-mail, Flash player installation blocking, Java installation blocking were gone. Most importantly, I can now use the application that I could not use almost one moth, today, thanks to Rod (Rodrigo) Thank you again. I am glad that I became the member of your program. Thank you again. I am satisfied 200%. Yoshiro. Thank you and thank you.
November 21, 2010 at 9:25 pm
Thanks for the professional help with resolving the issue. Rod did an excellent job REK (777858)
November 21, 2010 at 9:27 pm
Apppreciated the patience demonstrated by the support people. THey made sure the job was complete before leaving.
November 21, 2010 at 10:13 pm
i feel really good about the way my issue was resolved dexter is the man and the girl who worked the phone with me was incredibly patient and courteous. actual old world customer service i’m impressed
November 21, 2010 at 10:15 pm
keep up the good assistance
November 21, 2010 at 10:16 pm
Lawrence was amazing, Thank-you
November 21, 2010 at 10:17 pm
A good guy with a sence of humor
November 21, 2010 at 10:17 pm
No. Mr,Dexter help me bery good. he answer all my question.His extremly good.. he needs a raise. thanks.
November 21, 2010 at 10:18 pm
No thank you, I appreciate all the help I got from your service. It helped me adjust to my new computer system, which I know little about. But, in time I will. Thanks again! Maryann Castardi
November 21, 2010 at 10:20 pm
I couldn’t have received better service. Kim (I think that’s her name) was absolutely impressive with her patience and perserverance. I was having a little trouble hearing what she was telling me to do. She hung in there and got me through it. Dexter was wonderful too. I’m really impressed with the service I received.
November 21, 2010 at 10:21 pm
Jay, the Level 2 Technician was excellent. He was patient, understanding, and knew what he was doing every step of the way. It was a pleasure speaking to him. Thank you again.
November 21, 2010 at 10:23 pm
Both Alain and Grace were awesome. I appreciated the help.
November 21, 2010 at 10:24 pm
Not at all, The help I was given was far beyond what I expected.
November 24, 2010 at 12:57 am
“I just want to let you know that Julie was very, very helpful. I think she has a very nice job. I was a little upset when I first called. And she just remained professional, and helpful, and nice. And I just wanted to let someone know.”
January 2, 2011 at 11:42 pm
Rod did an excellent job and I was very satisfied with the service that he provided to me.